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GENERAL QUESTIONS
TICKETS & ADMISSION
GETTING HERE
SAFETY & SECURITY
ACCESSIBILITY
CONTACT US

Please note that FAQS will be updated closer to the festival with more detailed information.

GENERAL QUESTIONS

  • Cowboys Music Festival will take place from July 2 - 12, 2026 at Cowboys Park (formerly Shaw Millennium Park), located at 1220 9th Ave SW in the Downtown West community of Calgary, Alberta!

  • Stay tuned for CMF 2026 hours of operation!

  • CMF’S 30TH YEAR LINE UP IS LOADING 🔥… Follow @COWBOYSMUSICFESTIVAL or JOIN CLUB COWBOYS for first access to legendary headliner announcements coming soon! 👀📣

  • CMF is STRICTLY an 18+ venue. No minors will be allowed on site under any circumstances, even if accompanied by an adult.

  • CMF is strictly an 18+ venue. All guests must present a valid government-issued photo ID along with their tickets/passes upon arrival at the festival gates. We recommend bringing two pieces of government-issued ID, as a secondary ID may also be requested by security to enter the festival site.

    Accepted Primary IDs:

    *MUST be valid (non-expired), government-issued, and contain a photo.

    • Drivers License

    • Passport

    • Armed Forces ID Card

    • Federal Certificate of Indian Status

    • Citizenship or Permanent Residency Card

    Accepted Secondary IDs:

    *MUST include a first and last name, date of birth, unique identifier, and be government-issued.

    • Birth Certificate

    • Health Care Card

    • Nexus Card

    • Firearms License

    • Government Visas

    The following forms of ID are NOT ACCEPTED:

    • Expired ID of any kind

    • Pictures or copies of any ID

    • School ID Cards

    • Temporary Paper ID

    • Credit Cards (non-government issued)

    • Provincial Metis Citizenship Card

    • Band-issued Certificates of Indian Status

    Failure to present a valid & approved ID will result in denial of entry, and refunds will NOT be provided. CMF strictly abides by AGLC (Alberta Gaming and Liquor Commission) regulations and will not make any exceptions under any circumstances.


    For any additional questions regarding ID requirements, please visit the AGLC website.

  • No re-entry will be permitted at CMF… but we’ve got everything you need to keep the vibes high & party going all night long! If you decide to leave the festival site, you will NOT be able to re-enter without buying a new ticket (subject to availability).

  • CMF stages will be packed with live music and legendary local talent from gates open to close! Opener set times will be shared on CMF socials closer to the festival. Headliner set times vary due to a number of factors and are often not determined until the day of.

    Keep an eye on our socials for lineup drops and updates @COWBOYSMUSICFESTIVAL

  • There will be a dedicated smoking area on-site at CMF. Smoking & vaping is only permitted in this area.

  • Cowboys Music Festival is CASHLESS! All major debit & credit cards will be accepted onsite. Apple Pay, Google Pay, & Samsung Pay will also be available.

  • CMF has everything you need to keep the party going all day & night!

    Cowboys HonkyTonk: Get rowdy with live sets from local legends before & after headliner concerts.

    Cowboys Food Market: Grab some grub from our lineup of delicious food trucks & vendors.

    Charging Stations: Charge your phone at our charging stations onsite (bring your own cable).

    Seating Areas: Limited picnic tables available in Cowboys Market.

    Merch Booth: Snag some fresh CMF drip & artist merch.

    Porta Potties: Conveniently located throughout Cowboys Park.

    Partner Activations: Explore our legendary partner activations & experiences COMING SOON!

  • Stay tuned for CMF 2026 Lost & Found details.

  • The following items are NOT permitted inside the festival:

    • Weapons of any kind (including knives, firearms, pepper spray, or replica weapons)

    • Fireworks, explosives, flammable liquids, or hazardous materials

    • Outside alcohol, cannabis, or illegal drugs

    • Glass bottles, cans, or other rigid drink containers

    • Large bags, backpacks, or coolers (only small purses/clear bags allowed)

    • Drones, unmanned aerial devices, or laser pointers

    • Professional cameras, audio, or video equipment without prior written approval

    • Camping gear (tents, chairs, umbrellas, or shade structures)

    • Bicycles, scooters, skateboards, rollerblades, or other wheeled devices (except mobility aids)

    • Medications that aren’t stored in the original packaging (must have valid prescription to match ID)

    • Portable seating, including pop-up or foldable chairs and stools

    • Pets or animals (service animals permitted under Alberta law)

    • Any other item deemed unsafe, disruptive, or illegal by security staff


    Guests found with prohibited items will be asked to dispose of them in bins or surrender the items to security staff.  Illegal items and those in possession of those items may be reported to on-site Calgary Police Service officers. Refusal to comply will result in denied entry.

  • Yes. The safety and well-being of our fans is our top priority. Medical, Security, and Emergency Services staff are on site throughout the entire Festival. Click HERE for more information on safety & security at CMF.

  • We’re always looking for new partners & sponsors to become a part of the legend… CLICK HERE to inquire now!

  • Bag Policy Examples HERE.

    Allowed Bags: Small purses, clear bags, and personal items that can be easily inspected.

    Not Permitted: Oversized bags, backpacks, and items that cannot be thoroughly searched.

    Inspection: Security may ask you to empty your bag to inspect the contents. 

    Refusal of a bag check will result in denied entry.

  • Professional cameras, audio, or video equipment will not be allowed onsite without prior approval & accreditation. Want to capture legendary memories at CMF? Apply to be a part of the Media Team for CMF 2026 HERE!

  • We’re always on the lookout for local legends to hit the CMF Stage! Think you’ve got what it takes? Apply to perform at CMF 2026 HERE!

  • Cowboys Music Festival is an all-weather event and will proceed rain or shine.

    Umbrellas, tents, and sun shelters are not permitted, so please check the forecast and come prepared with a raincoat, poncho, or weather-appropriate gear.

 TICKETING

  • TIXR is the official ticketing partner of Cowboys Music Festival 2026, making it easy for fans to secure their way into Canada’s most legendary 11-day music festival! Find the official CMF ticketing page HERE.

    Please note that only tickets purchased through Tixr are guaranteed valid. Any tickets bought from unauthorized or third-party sellers may not be valid and will be refused entry at the gates.

  • Buy a FAST PASS to skip-the-line & get straight into the festival anytime with entry through the VIP Express Gate.

    Buy a GENERAL ADMISSION ticket for entry into the festival through the main GA Gate.

    Buy a FESTIVAL CHUTE PASS for VIP Express Gate entry into every single day of CMF, including all headliner concerts + special events for you PLUS guests. *BEST VALUE

    Buy a BOTTLE SERVICE SUITE for VIP Express Gate entry, dedicated suite space + server, and access into the exclusive VIP areas, washrooms, & bars (suites hold up to 20 people).

    Add On a PIT PASS to your ticket and get exclusive access into the front stage pits for the best views of main stage & private bars. Pit Passes are NOT valid for entry into the festival, you must also have an admission ticket in addition to your Pit Pass.

  • There are no time restrictions on General Admission tickets, Fast Passes, or Festival Chute Passes, however early arrival is highly recommended for all ticket holders to avoid long lines.


    Fan Tickets are tickets valid for entry through the GA Gate before the time-restriction listed. After the time listed on your Fan Ticket has passed, you may be subject to cover charge. Fan ticket entry is subject to capacity and not guaranteed.

  • Please note there will be a delivery delay on all digital tickets & wristbands.

    DIGITAL TICKETS

    There will be a delivery delay on all digital tickets. Your tickets will be available in your Tixr account and sent to the email used for purchase closer to the festival date. We will contact you and post on CMF social channels once digital ticket delivery begins.

    VIP WRISTBANDS

    Information regarding pick up/delivery of VIP Wristbands will be provided closer to the festival date.

    PIT PASS WRISTBANDS

    Once you are inside the festival, you can visit the Pit Pass booths to redeem your Pit Wristband. Pit Passes are not valid for entry into the festival, you must also have a ticket for admission.

  • A small Service, Facility & Environmental fee is added to each ticket. These fees help keep Cowboys Music Festival safe, clean, and running smoothly.

    Service, Facility, and Environmental Fees go towards:

    • SECURITY: enhancing the venue with top of the line security technology, personnel and procedures to ensure a safe music festival experience for all.

    • SOCAN Fees: SOCAN represents songwriters and music publishers in Canada. License fees go towards the ability to have live music and use music within the venue.

    • WASTE MANAGEMENT: maintaining and enforcing recycling procedures to reduce, reuse, and recycle waste produced by littering or other actions by individuals.

    • COMMUNITY & PARK MAINTENANCE: supporting upkeep of the festival grounds and surrounding community spaces before, during, and after the event.

    • INFRASTRUCTURE & RESOURCES: covering essential festival operations such as staging, sound, lighting, power, water, and other critical resources that make the event possible.

  • You can transfer your ticket to another person directly through the Tixr App or your Tixr account. The person receiving the ticket transfer will also need a Tixr account.

    Steps on how to transfer tickets available HERE.

    Please note: Not all tickets & passes will be transferable, this includes Fan Tickets, Suites & Festival Chute Passes.

    CMF cannot guarantee the validity of any tickets purchased outside of Tixr. Tickets bought through other sellers are done so at your own risk, and neither CMF nor Tixr will be able to assist with or verify these purchases.

  • Upgrade your CMF tickets and experience directly through the Tixr app! Level up from GA to VIP, or add a Pit Pass wristband to your admission ticket at any time in your Tixr account.

    Steps on how to upgrade tickets available HERE.

    Please note: orders with active payment plans cannot be upgraded until paid in full.

  • Pay less now,  party more later! CMF offers flexible payment plan options through Tixr, allowing you to split your ticket total into smaller payments over time.

    Select the payment plan option at checkout to secure your tickets for only 25% DOWN now! Payment plans only available for orders $99+.

    Find more info on payment plans HERE.

  • For additional questions regarding CMF tickets & passes, please refer to the Tixr Knowledge Base or Contact Tixr Support.

SAFETY & SECURITY

  • At Cowboys Music Festival, safety is our top priority. We work closely with the City of Calgary, Calgary Police Service, Alberta Health Services, AGLC, Calgary Fire Department, EMS, and other public safety partners to ensure a secure and enjoyable environment for all guests, staff, and performers.

    For security reasons, we do not publicly disclose every measure in place; however, guests will notice visible safeguards in effect. These may include:

    • PatronScan ID verification

    • Entry screening, bag checks, and searches

    • On-site presence of security staff, incident response teams, and law enforcement officers

    Emergency Procedures

    In the event of an emergency, important information will be communicated through:

    • Video screens across the site

    • Festival audio systems

    • Notifications via the Cowboys' social media pages

    • Directions from staff and emergency officials

    When emergency instructions are given, please:

    • Stay calm and listen carefully

    • Follow the directions of the security and emergency staff immediately 

    • Move quickly, but safely, towards the nearest exit or safe zone if instructed

    • Assist others around you when possible, especially anyone needing extra help

    Medical Support

    If you or someone around you requires medical assistance:

    • Flag down or approach the nearest security staff member

    • Flag down one of the many roaming medical teams throughout the site

    • Medical teams are stationed throughout the site and equipped to respond to any medical emergency

    Your Role in Safety

    Your awareness and participation in safe practices keep the festival safe and enjoyable for everyone. IF you notice something that feels unsafe or out of place, please report it right away to a festival staff member or security staff.

    • See something, say something: Don’t ignore suspicious behaviour or unattended items.

    • Look Out for Each Other: Keep your friends and fellow guests in mind. If someone needs help, alert event staff as quickly as possible.

    • Be a Good Crowd Member: Festivals are busy, and being respectful and mindful of others when in a crowd is key to a safe show.

    • Know Your Exits: When you arrive, take a moment to note the closest exits and where security staff are positioned. In an emergency, or even leaving at the end of the night, knowing where to go helps keep you and others safe.

  • In our efforts to provide a safe and legendary experience for all guests, the following requirements must be met to enter the venue.

    Identification

    CMF is STRICTLY an 18+ venue. No minors will be allowed on site under any circumstances, even if accompanied by an adult.

    ID Requirements

    CMF is strictly an 18+ venue. All guests must present a valid government-issued photo ID along with their tickets/passes upon arrival at the festival gates. We recommend bringing two pieces of government-issued ID, as a secondary ID may also be requested by security to enter the festival site.

    Accepted Primary IDs:

    *MUST be valid (non-expired), government-issued, and contain a photo.

    • Drivers License

    • Passport

    • Armed Forces ID Card

    • Certificate of Indian Status

    • Citizenship or Permanent Residency Card

    Accepted Secondary IDs:

    *MUST include a name, date of birth, unique identifier, and be government-issued.

    • Birth Certificate

    • Health Care Card

    • Nexus Card

    • Firearms License

    • Government Visas

    The following forms of ID are NOT ACCEPTED:

    • Expired ID of any kind

    • Pictures of any ID

    • School ID Cards

    • Temporary Paper ID

    • Credit Cards (non-government issued)

    • Provincial Metis Citizenship Card

    • Band-issued Certificates of Indian Status

    Failure to present a valid & approved ID will result in denial of entry, and refunds will NOT be provided.

    CMF strictly abides by AGLC (Alberta Gaming and Liquor Commission) regulations and will not make any exceptions under any circumstances. For any additional questions regarding ID requirements, please visit the AGLC website.

    PatronScan

    All guests will have their ID verified by PatronScan. This system verifies the age, validity, and history of the ID holder.

    To provide the safest environment for guests, Cowboys is an active participant in PatronScan’s “Flagged Patron” database. IDs that are flagged may be subject to additional screening, questioning, and denied entry without refund.

    Misbehaviour, actions contrary to the code of conduct, removal by Calgary Police Service, or the attempt to enter with a prohibited substance/item, may result in your ID being flagged under this same database. 

    For additional information about PatronScan and the ID flagging system, please visit: https://www.patronscan.com/privacy

  • For everyone's safety, all guests and their belongings are subject to search upon entry. This may include:

    • Approved bags, purses and personal items inspections

    • Requests to empty pockets or open containers

    • Physical searches conducted by security staff

    Entry is conditional on completed screening. Refusal or failure of screening will result in denied entry without refund.

    Bag Policy

    Click HERE for examples of permitted bags.

    • Allowed Bags: Small purses, clear bags, and personal items that can be easily inspected.

    • Not Permitted: Oversized bags, backpacks, and items that cannot be thoroughly searched.

    • Inspection: Security may ask you to empty your bag to inspect the contents. 

    Refusal of a bag check will result in denied entry. 

    Prohibited Items

    The following items are not permitted inside the festival:

    • Weapons of any kind (including knives, firearms, pepper spray, or replica weapons)

    • Fireworks, explosives, flammable liquids, or hazardous materials

    • Outside alcohol, cannabis, or illegal drugs

    • Glass bottles, cans, or other rigid drink containers

    • Large bags, backpacks, or coolers (only small purses/clear bags allowed)

    • Drones, unmanned aerial devices, or laser pointers

    • Professional cameras, audio, or video equipment without prior written approval

    • Camping gear (tents, chairs, umbrellas, or shade structures)

    • Bicycles, scooters, skateboards, rollerblades, or other wheeled devices (except mobility aids)

    • Pets or animals (service animals permitted under Alberta law)

    • Any other item deemed unsafe, disruptive, or illegal by security staff


    Guests found with prohibited items will be asked to dispose of them in bins or surrender the items to security staff. Illegal items and those in possession of those items may be reported to on-site Calgary Police Service officers. Refusal to comply will result in denied entry.

  • Our goal is to ensure everyone has a safe, fun, and legendary experience. By entering this venue, you are accepting the following code of conduct:

    1. Responsible alcohol service

      • Service may be refused to anyone who is showing signs of intoxication, acting against the code of conduct, or at the discretion of service staff.

      • Guests are asked to drink responsibly.

    2. Drugs and prohibited substances

      • The possession, use, or distribution of illegal drugs or substances is strictly prohibited.

      • Outside cannabis and related products are not permitted inside the festival.

      • Anyone found in violation will be removed and referred to law enforcement when appropriate.

    3. Behaviour and Respect

      • All guests must treat other guests, staff, and artists with courtesy and respect at all times.

      • Harassment, violence, or abusive language will not be tolerated and may result in immediate removal and referral to law enforcement.

      • Unsafe, disruptive, or illegal behaviour may result in removal.

    4. Leaving When Asked/Trespass

      • Guests must leave the venue immediately when requested by security or law enforcement

      • Entry may be denied or revoked at the discretion of security staff and festival management.

    5. Enforcement and Consequences

      • Violations of this code of conduct may result in denied entry, removal from the venue, or temporary/permanent flagging via PatronScan

      • Illegal activities will be referred to law enforcement

      • Cowboys Music Festival reserves the right to determine appropriate actions to maintain a safe environment

  • Safety and Security inquiries can be made through: security@cowboysmusicfestival.com

    This email is not monitored at all times during CMF. If you require immediate security support during the festival, please flag down your nearest security guard.

 GETTING HERE

  • Cowboys Music Festival takes place at Cowboys Park (formerly Shaw Millenium Park) located at 1220 9th Ave SW in the Downtown West Community of Calgary, Alberta.

  • PUBLIC TRANSIT: take the C-Train to Downtown West Kerby Station which is located right beside Cowboys Park!

    RIDE SHARE: ride share pick up (Uber, Lyft, Taxi, etc) will be located on 10th St & 8th Ave SW.

    We strongly encourage taking public transit or ride share whenever possible. Please party responsibly and never drink and drive.

  • Get the lay of the land… Stay tuned for the CMF 2026 map coming soon! 🤠

  • Road closures will be determined & communicated by the City of Calgary closer to the festival date.

  • CMF does not have a dedicated parking lot, but there are several public lots nearby in the Downtown West area.

    We strongly encourage taking public transit or ride share whenever possible. Please party responsibly and never drink and drive.

 ACCESSIBILITY

Details coming soon.

 
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