Cowboys Music Festival
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General

IS PARTYING WITH COWBOYS CALGARY THE MOST FUN YOU CAN HAVE WITH YOUR BOOTS ON?

  • YAS! HOW DID YOU KNOW?

CAN I BRING MY OWN SNACKS AND WATER?

  • NO OUTSIDE FOOD OR BEVERAGES ARE ALLOWED IN THE FESTIVAL. INSIDE COWBOYS MUSIC FESTIVAL THERE ARE FOOD TRUCKS, WATER, POP AND JUICE SOLD AT ALL BARS.

ARE THERE BATHROOMS INSIDE COWBOYS MUSIC FESTIVAL TENT?

  • YES! WE HAVE LOTS OF BATHROOMS THAT HAVE REAL-LIFE FLUSHING TOILETS.

WHAT KIND OF MUSIC DO YOU PLAY?

  • GOOD MUSIC, OBVIOUSLY. IT’S A MIX OF COUNTRY, TOP 40 HITS, OLD SCHOOL AND ROCK – BASICALLY ANYTHING THAT WE WANT TO. DON’T WORRY, ALL OUR MUSIC WILL MAKE YOU WANT TO PARTY.

IS THERE FIRST AID AVAILABLE?

  • FIRST AID IS LOCATED OUTSIDE OF THE MAIN TENT IN THE SE CORNER. PLEASE TAKE NOTE OF THE FLOOR MAPS ON THE SCREENS AND INFO POSTS THROUGHOUT THE VENUE. FRIENDLY MEDICAL ATTENDANTS ARE ALSO MOBILE THOUGH-OUT THE PREMISES.  PLEASE INFORM THE CLOSEST STAFF MEMBER OR SECURITY GUARD AND THEY WILL BE HAPPY TO ASSSIT YOU.

CAN I CHARGE MY CELLPHONE SOMEWHERE?

  • YES. THERE WILL BE A CHARGING STATION SET UP IN THE COWBOYS MUSIC FESTIVAL TENT, MAKE SURE TO BRING YOUR OWN CORD.  

CAN I SMOKE  OR PURCHASE CIGARETTES INSIDE COWBOYS CASINO, DANCEHALL OR COWBOYS MUSIC FESTIVAL TENT?

  • THERE IS A DESIGNATED SMOKING SECTION AT EACH OF THE VENUES. SMOKING IS ONLY PERMITTED IN THESE AREAS. CIGARETTES AVAILABLE FOR SALE INSIDE THE CASINO DURING SELECT EVENING HOURS

CAN E-CIGARETTES BE USED INSIDE COWBOYS DANCEHALL OR COWBOYS MUSIC FESTIVAL TENT?

  • THEY MUST BE USED IN THE DESIGNATED SMOKING AREAS. THERE IS ONE BESIDE THE PATIO INSIDE THE COWBOYS MUSIC FESTIVAL TENT, OR OUTSIDE THE MAIN DOORS OF THE CASINO.

I CAN’T FIND MY FRIENDS AND MY PHONE IS DEAD. WHAT DO I DO?

  • MAKE NEW ONES! OR CHARGE YOUR PHONE AT ONE OF OUR CHARGING STATIONS AND THEN CALL YOUR OLD FRIENDS THAT ABANDONED YOU!

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Getting here

IS THERE PARKING?

  • THERE IS LIMITED PARKING AVAILABLE IN THE COWBOYS CASINO LOT FOR PAID SINGLE ENTRY. THERE IS ALSO STREET PARKING AVAILABLE AROUND COWBOYS AS WELL AS PRIVATE PAID LOTS. PLEASE DON’T DRINK AND DRive! 

HOW CAN I GET THERE ON PUBLIC TRANSIT?

  • THE C-TRAIN IS EASIEST. GET OFF AT THE VICTORIA PARK STOP AND WALK NORTH ALONG THE BMO CENTER UNTIL YOU REACH COWBOYS CALGARY. IT SHOULD TAKE YOU LESS THAN FIVE MINUTES TO WALK- UNLESS YOU DID SQUATS THE DAY BEFORE AND WALK LIKE YOU HAVE NO KNEES.

WHERE CAN I CATCH A TAXI OR UBER?

  • THERE IS A TAXI PICKUP OUTSIDE ANY OF THE MAIN CASINO DOORS AND ALSO AN UBER PICKUP STATION NEARBY, PLEASE DON'T DRINK AND DRIVE! 

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Concert / Tickets

WHO IS PLAYING DURING STAMPEDE?

  • CHECK OUT THE LINE UP HERE, AND WATCH OUR SOCIAL MEDIA AS WE ANNOUNCE NEW SHOWS OFTEN!

ARE THERE VIP AREAS SUCH AS BOTTLE SERVICE AVAILABLE DURING CONCERTS?

  • YES! ALL BOTTLE SERVICE IS AVAILABLE FOR PURCHASE ONLINE at the Cowboys Box Office

I GOT MY TICKETS FROM A “FRIEND”/KIJIJI/THIS ONE GUY I KNOW. HOW DO I KNOW IF THEY ARE VALID?

  • THERE IS NO WAY TO GUARANTEE THIRD PARTY TICKETS ARE LEGIT. THE ONLY TICKETS WE GUARANTEE ARE ONES PURCHASED FROM COWBOYS MUSIC FESTIVAL VIA SHOWPASS.COM. 

TICKETS ARE SOLD OUT FOR A CERTAIN EVENT, WILL ANYMORE BECOME AVAILABLE?

  • THERE MAY BE A CHANCE THAT A BLOCK OF TICKETS ARE RELEASED AT THE DOOR. FOLLOW OUR SOCIAL MEDIA PAGES TO FIND OUT!

WHAT TIME DOES THE MAIN ACT GO ON?

  • EACH CONCERT HAS DIFFERENT SET TIMES. CHECK OUT OUR SOCIAL MEDIA PAGES THE DAY OF THE CONCERT TO SEE SET TIMES!

I LOST MY TICKETS, WHAT DO I DO?

  • YOU CAN RE-PRINT YOUR TICKETS FROM SHOWPASS AS MANY TIMES AS YOU NEED. HOWEVER, ONCE YOUR TICKET HAS BEEN SCANNED NO OTHER COPIES OF IT WILL WORK.

I ORDERED MY TICKETS ONLINE. WHERE DO I PICK THEM UP?

  • YOU SHOULD HAVE RECEIVED A CONFIRMATION EMAIL WITH YOUR TICKETS ATTACHED. YOU CAN EITHER PRINT YOUR TICKETS AND BRING THEM TO THE CONCERT, OR PULL THE TICKETS UP ON YOUR SMART PHONE.  WE DO NOT PROVIDE WILL CALL PICKU-UP FOR CONCERT TICKETS.

WHEN PURCHASING MY TICKETS FROM SHOWPASS I ENTERED THE WRONG EMAIL. WHAT NOW?

  • PLEASE CALL THE SHOWPASS HOTLINE 1 (844) 307-7469 AND THEY CAN HELP YOU OUT.

IS THERE SEATING FOR THE CONCERT?

  • ALL CONCERTS ARE STANDING ROOM ONLY.

I have questions about CDC Accessibility! 

  • All entrances, amenities and bars are accessible. ACCESSIBLE WASHROOMS ARE LOCATED ON THE WEST SIDE OF THE TENT.  Please email info@cowboysmusicfestival.com in advance to find out more information and to make arrangements for concert viewing.

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payments 

WHAT FORMS OF PAYMENT WILL MY BARTENDER ACCEPT?

  • CASH, MAJOR CREDIT CARDS & DRINK TICKETS ARE ACCEPTED. DRINK TICKETS and food truck tickets CAN BE PRE-PURCHASED ONLINE HERE OR AT THE COWBOYS CONCIERGE inside the cowboys tent.

ARE THERE ATM’S ON LOCATION?

  • YES! THERE ARE MULTIPLE INSIDE THE CASINO, DANCEHALL AND COWBOYS MUSIC FESTIVAL TENT. LOOK FOR THE “ATM” SIGN.  WE ALSO ACCEPT MAJOR CREDIT CARDS INCLUDING MASTERCARD, AMEX & VISA. 

CAN I START A TAB?

  • NO PROBLEM! ! ALL YOU NEED IS YOUR ID AND A CREDIT CARD. DON’T FORGET TO SETTLE YOU TAB AT THE END OF THE NIGHT! IF YOU HAPPEN TO FORGET YOUR CARD, PLEASE CONTACT OUR LOST & FOUND HERE.

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entry & admission

WHERE IS COWBOYS MUSIC FESTIVAL LOCATED?

  • COWBOYS MUSIC FESTIVAL HAS 2 VENUES: COWBOYS TENT AND COWBOYS DANCE HALL. COWBOYS DANCE HALL IS LOCATED INSIDE THE COWBOYS CASINO (421 12 AVENUE SE CALGARY, AB T2G 1A5). THE COWBOYS TENT IS DIRECTLY OUTSIDE THE COWBOYS CASINO TO THE SOUTH SIDE. IT’S MASSIVE AND WHITE, VERY HARD TO MISS.

DO I NEED TO PAY ADMISSION TO THE STAMPEDE GROUNDS TO ACCESS COWBOYS MUSIC FESTIVAL TENT?

  • NO WAY! WE ARE IN THE SAME GENERAL AREA BUT ARE LOCATED OUTSIDE THE CALGARY STAMPEDE ADMISSION GATES. ON THAT NOTE, COWBOYS MUSIC FESTIVAL TICKETS WILL NOT GET YOUR ACCESS TO THE STAMPEDE GROUNDS.

WHAT ARE THE ENTRY/ACCESS RULES FOR COWBOYS MUSIC FESTIVAL?

  • Just a few easy THINGS to follow here! A) Must be 18 years of age 2) Produce a valid ID (see the below to find out what valid id means) AND  C) abide by our general festival rules below!

DO YOU ALLOW RE-ENTRY?

  • SORRY PARTNER, NO RE-ENTRY ALLOWED AT THE FESTIVAL! BUT DON’T WORRY WE’VE GOT EVERYTHING YOU NEED INSIDE INCLUDING AWESOME FOOD TRUCKS, COLD BEER AND THE BEST MUSIC EVER!

HOW DO I GET ON THE GUEST LIST?

  • UNFORTUNATELY, WE DO NOT OFFER A GUEST LIST FOR COWBOYS MUSIC FESTIVAL.

IS THERE A DRESS CODE IN EFFECT?

  • NO SHIRT, NO SHOES, NO SERVICE (JUST LIKE MCDONALDS).

CAN I BRING A BAG? IS THERE A BAG CHECK?

  • SMALL PURSES AND CLEAR BAGS ARE ALLOWED.  CHECK OUT THE OTHER ITEMS THAT ARE/AREN’T ALLOWED Below. OTHER BAGS CAN BE CHECKED INSIDE THE COWBOYS CASINO.

IS THERE COAT CHECK?

  • NOT AT THE COWBOYS MUSIC FESTIVAL, SORRY PARTNER. TIE YOUR JEAN JACKET AROUND YOUR WAIST LIKE IT’S 1995! 

WHAT KIND OF ID DO I NEED TO GET INTO THE COWBOYS MUSIC FESTIVAL?

  • We don’t make the rules on this one but we do have to follow them! ID Requirements are as below! We abide strictly by AGLC, Alberta Gaming and Liquor Commission regulations!  You’ll need a Primary piece of government issued ID* and with an approved secondary identification.**

*Acceptable forms of PRIMARY ID INCLUDE THE FOLLOWING:

  • Valid drivers license / Alberta operators license / Armed Forces Identification card / Out-of-province Photo Driver’s License / Certificate of Indian status / Canadian Citizenship or Permanent Residency card

Valid primary identification must have:

  • have a photo/ have a name / have a signature/be government issued / include date of birth / not be expired / have a unique identifier number / be an original (not a copy).

**Secondary identification includes:

  • Birth Certificate / NEXUS Card / Baptismal Certificate / Foreign Government Visa / firearms License

I WANT TO KNOW WHAT I CAN AND CAN’T BRING TO THE FESTIVAL?

  • BRING YOUR BOOTS N BEST DANCE MOVES BUT PARK YOUR HORSE AT HOME!
  • BELOW ARE A FEW ADDITIONAL ALLOWED AND PROHIBITED ITEMS AT THE FESTIVAL.

PLEASE NOTE: ALL PATRONS AND ALL BAGS WILL BE SEARCHED WHEN ENTERING THE FESTIVAL. ANY AND ALL CONFISCATED ITEMS OR ANY ITEMS VOLUNTARILY SURRENDERED, WILL NOT BE HELD, CHECKED OR RETURNED.

These Are a Go!  WANT ADD SOME PICS?

  • Clear Bags
  • Clutch or purse
  • Medical Marijuana with medical certificate
  • Medication with proof of prescription and ownership

NO NEED FOR THESE AT THE FESTIVAL

  • Back Packs, Hydration packs and containers with liquids
  • Cooler or cooler bags
  • Alcohol or food purchased outside Cowboys Music Festival
  • Professional cameras and camera bags
  • Weapons of any kind
  • Co2 charged sprays for self-defence and paint
  • Narcotics or Controlled substances
  • Laser pointers
  • Umbrellas
  • Selfie Sticks (Just don’t be that guy)
  • Any item deemed to be unsafe by venue management
  • Selling of merchandise or unauthorized/unlicensed vending
  • Unauthorized solicitations, handbills, stickers, sampling, give-a-ways, etc.
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Are Service Animals Allowed?

  • Only legitimate service animals with certification will be allowed within the festival footprint.  This does not include emotional support animals, therapy animals, or companion animals. Pets are not allowed and will be turned away. 

All service animals must:

  •  remain at the handlers side
  •  be housebroken and use the service animal relief area
  • not be a threat or danger or cause harm to any members of public
  •  have the legal and current vaccinations. The handler may be asked for proof

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zero tolerance policy

Don’t Be “That Guy” (or Girl) - The Following will NOT be tolerated at the festival:

  • harassment or aggressive behaviour towards other Patrons or staff
  • causing damage to property
  • throwing objects around eg: ice, cups or any solid objects regardless the size

Our Patrons Safety is our first priority and to ensure that everyone has the most fun with your boots on, Cowboys Music Festival has a Zero tolerance for the below:

  • Narcotics of any kind and other Controlled substance
  • The use, intention to use or sale of any narcotics in or outside the Festival
  • Weapons of any nature or objects/items that resembles a weapon
  • Poor behaviour towards staff, Officials and members of public

If you witness or suspect any illicit or illegal action, notify Cowboys Music Festival Security or the Police immediately.

Cowboys Music Festival works closely with Official partners such as Calgary Police Department, Calgary Fire Department, Alberta Gaming and Liquor Commission, City Licensing to make this event a safe and fantastic event for you. 


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Have the most epic festival experience ever by following our FESTIVAL Well Being Tips!

  1. Hydration is essential for you to make it through Stampede. Ensure to drink enough non alcoholic liquids to combat dehydration and hot weather!
  2. Nourishment – ensure to visit the food trucks during your visit
  3. Environmental Protection – Always plan ahead for changes in weather and have the appropriate clothing or sunscreen and transport
  4. Buddy System – Always know your friends whereabouts and to let them know yours.
  5. Set up a meeting place  and times in the event you lose each other for long periods of time
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Welcome to Cowboys Lost & Found Service!

We'll try our very best to re-unite you with any items! 

To better serve you, please fill out aLL the form fields and be as detailed as possible in the description of your lost item. Our Lost & Found team will contact you as soon as your item is confirmed and located.

We are committed to doing our very best to ensure your lost items get back to you, however; we cannot guarantee nor be held responsible for lost/stolen belongings.

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