FAQ

general questions
WHAT TIME DOES THE FESTIVAL OPEN/CLOSE?
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Hours of Operation are yet to be released for 2024. It is recommended that you arrive early to avoid long lineups! Once you are inside of the festival you are welcome to stay and party all day & night until close at 2AM.

WHERE IS THE FESTIVAL LOCATED?
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CMF 2024 Location is TBA! Stay tuned!

WHAT SHOULD I LEAVE AT HOME?
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- Large bags/backpacks  

- Any containers with liquids  

- Coolers or cooler bags  

- Outside food, alcohol, or beverages

- Weapons of any kind

- Narcotics/controlled substances  

- Laser pointers  

- Umbrellas  

- Selfie sticks  

- Unauthorized solicitations, handbills, stickers, etc.  

- Selling of tickets, merchandise, or unauthorized/unlicensed vending.  

- Any other items deemed inappropriate by festival security.  

WHAT KIND OF ID DO I NEED TO GET INTO COWBOYS MUSIC FESTIVAL?
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We strictly abide by AGLC (Alberta Gaming and Liquor Commission) regulations and cannot make any exceptions.
You’ll need a primary piece of government-issued ID and an approved secondary piece of identification.

*Acceptable forms of primary ID include:

- Valid driver's license /Alberta operator's license/ Armed Forces Identification card/ Out-of-province photo driver's license/ Certificate of Indian status/ Canadian Citizenship or Permanent Residency card.

*Valid primary identification must have:

  • Have a photo
  • A name  
  • A signature  
  • Be Government Issued  
  • A date of birth  
  • Not be expired  
  • Have a unique identifier number  
  • Be an original (not a copy/photo)  

*Secondary identification includes:  

  • Birth certificate
  • NEXUS card
  • Baptismal certificate
  • Foreign government visa
  • Firearms license  
WHAT IS ACCEPTABLE TO BRING INTO THE FESTIVAL?
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- Small purse or clear bag

- Medication with proof of prescription/ownership

- Service animals are allowed as long as they have proper certification- we do not allow emotional support animals, therapy animals, or companion animals. All service animals must be housebroken and remain at the handler’s side.  

WHAT FOOD VENDORS WILL BE AVAILABLE ON-SITE?
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Cowboy’s Cookhouse will be returning this year better than ever!

The Dogfather will also be on-site, serving Calgary’s most loved hot dogs and smokies!

WHAT AMENITIES WILL THERE BE AT COWBOYS MUSIC FESTIVAL?
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We have porta-potties, food trucks, phone charging stations (your own cord is required), and first aid on site!

IS THE FESTIVAL ALL AGES? ARE MINORS ALLOWED?
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Cowboys Music Festival is STRICTLY an 18+ venue. We require a valid government-issued ID that must be presented upon entry into the festival.

CAN I SMOKE INSIDE THE FESTIVAL?
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There is a designated smoking section within the festival grounds, smoking is only permitted in this area (including vapes).

I HAVE QUESTIONS ABOUT CDC ACCESSIBILITY!
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Cowboys Music Festival is committed to providing accessible customer service to people with disabilities; in a manner that respects their dignity, independence, integration and that is equitable.  

Cowboys Music Festival permits people with disabilities to use assistive devices, service animals, and/or support personnel.  

- Accessible washrooms, amenities, and bars are available at all our venues.  

- Accessibility admission ticket types are available to purchase for all concerts & events at CMF.

- Patrons with disabilities are welcome to bring certified and trained service animals with proper documentation.  

HOW DO I AVOID LONG LINE UPS?
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Purchase a Fast Pass to skip the line and get right into the party at anytime! Fast Passes can be purchased online for certain days, and other days will be available for purchase onsite.

ARE BAGS ALLOWED INSIDE THE FESTIVAL?
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Bags, backpacks, or large purses will not be permitted inside CMF. Small purses and clear bags are the only acceptable option… time to break out those fanny packs and belt bags!

CAN I BRING MY OWN SNACKS AND WATER?
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No outside food or beverages are permitted at CMF. Inside Cowboys Music Festival there are lots of YUMMY food trucks, and tons of beverages at the bars!

getting there
WHERE IS THE TENT LOCATED?
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Cowboys Music Festivals location for 2024 is TBA, stay tuned!

WHERE CAN I CATCH A TAXI OR UBER?
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There is a taxi pickup outside any of the main casino doors and also an Uber pickup station nearby. Look for signs!

IS THERE PARKING?
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There is limited paid parking available on Stampede Park. There is also street parking available around Cowboys, as well as private paid lots. Please don’t drink and drive!

concerts & ticketing
WHAT'S INCLUDED IN SERVICE AND FACILITY FEES?
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Service and Facility Fees go towards:

  • Security: Enhancing the venue with top of the line security technology, personnel and procedures to ensure a safe music festival experience for all.
  • Community BlockWatch Team and Paid Duty: Fully trained security team members and hired City of Calgary Police offers on site to ensure safety protocols are followed within the gates. The CMF BlockWatch team is hired to have a presence in the community and ensure the perimeter of the venue is kept safe, and clean.
  • Waste Management: Maintaining and enforcing recycling procedures for the reduction, reuse and recycling of waste produced by littering, failing to reuse or recycle or other actions or inactions by individuals.
  • SOCAN Fees: SOCAN represents songwriters and music publishers in Canada through their own license. This allows the venue to have and play live music.  
Zero Tolerance policy
COWBOYS MUSIC FESTIVAL HAS A ZERO TOLERANCE POLICY FOR ANY OF THE FOLLOWING:
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  • Harassment or aggressive behavior towards other guests, officials or staff
  • Causing damage to property
  • Throwing objects around or at others
  • Use of narcotics of any kind or any other controlled substances
  • Sale of any narcotics in or outside of the festival
  • Weapons of any nature or objects/items that resemble a weapon
  • If you witness or suspect any illicit or illegal action, notify Cowboys Music Festival security or the police immediately.

Cowboys Music Festival works closely with official partners such as the Calgary Police Department, Calgary Fire Department, Alberta Gaming and Liquor Commission and City Licensing to make this festival as safe as possible for you.

lost and found
Coming soon
concerts & headliners
HOW CAN I GET THE BEST DEAL ON TICKETS?
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If you want to have the most Legendary summer, the best thing you can do is purchase a Festival Chute Pass! Festival Chute Passes guarantee you express VIP entry to all of our concerts & events!

CAN I BUY MY TICKETS THROUGH A RESELLER? HOW DO I KNOW IF THEY ARE VALID?
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We strongly urge you to buy from our website rather than a reseller because we cannot guarantee the validity of the passes they sell. The authenticity of a pass purchased from a vendor other than Cowboy Music Festival/TIXR cannot be guaranteed until the day of the event.

DO YOU ALLOW RE-ENTRY?
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Unfortunately, no re-entry is allowed at the festival. But don’t worry, we’ve got everything you need inside including awesome food vendors, cold beer, charging stations and a Legendary Party!

DO I NEED TO PAY ADMISSION TO THE STAMPEDE GROUNDS TO ACCESS COWBOYS MUSIC FESTIVAL?
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No! We are located on Stampede Park, but not inside the Stampede Grounds. Cowboys Music Festival general admission tickets will not get you access onto the stampede grounds, and vice versa.

IS THERE ASSIGNED SEATING FOR THE CONCERTS?
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All concerts are standing room only - leaving more room to dance!

WHERE DO I PICK UP MY TICKETS?
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All tickets will be digital! They will be added your digital wallet on your mobile device.

WHAT TIME DOES THE MAIN ACT GO ON STAGE?
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Each concert has different set times that depend on varying factors and not determined until day of! In order to get the most accurate time make sure to check out our social media pages.

ARE THERE VIP SUITES OR BOTTLE SERVICE AVAILABLE FOR CONCERTS?
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Yes! Our Bottle Service suites give you the ultimate VIP Cowboys Music Festival experience.

HOW MUCH ARE TICKETS?
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All ticket prices vary depending on the day. See our box office HERE for more information.

IS THERE A CONCERT HEADLINER PERFORMING EVERY NIGHT OF THE FESTIVAL?
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YES! We have a concert headliner every night of the festival!

tips & tricks
CMF 101- TIPS AND TRICKS
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  1. Stay hydrated! Remember to drink water so you can keep dancing all night long!
  2. Stay fueled! Visit our on-site food vendors to keep you energized.
  3. Get there early! Avoid long lineups by getting there sooner rather than later- skip the crowd!
  4. Make sure your phone is charged! Bring a portable charger or visit our on-site charging stations so you can stay connected and document your #legendary experience at all times.
  5. Always set up a place to meet with your friends in case you get lost!
  6. Ask any of our staff for help if you need it! Everyone who works at the Cowboys Music Festival is there to ensure that you have the most legendary time!
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